Improving Service and Efficiencies with Application Support Services
As public sector organizations strive to align their limited IT resources with mission-critical initiatives, many are turning to CherryRoad for expert application support services. With decades of PeopleSoft and Oracle experience, our full life-cycle enterprise application support enables clients to significantly improve IT performance and user efficiencies.
A long-time Oracle Partner, CherryRoad supports clients’ installed and often customized enterprise systems. With a customer-intimate service approach and a dedicated relationship manager for each account, we’ll consistently provide you:
- Unmatched experience in PeopleSoft and Oracle to protect the integrity of your customized enterprise applications
- Tailored solutions to best leverage your existing ERP support team with our expertise and service range
- Flexibility in service level agreements (SLAs) as well as off-site and on-site models to ensure we meet your unique staffing, deliverables, and contractual needs
- Significantly more efficient application updates and more frequent updates enabled through our expertise in Oracle’s advanced suite of PeopleSoft tools
CherryRoad’s complete end-to-end application support services include:
- A complete set of application management services to provide full support and maintenance of Oracle across the enterprise
- Development management services that leverage our decades of collective knowledge and experience from over 1000 projects to provide you with effective customizations, user interfaces, and enhancements, and more
- Release management services that streamline and accelerate upgrades to keep your current platform current and optimized
- Incident management services that capture, manage, resolve, and communicate issues using our provide tools and processes