{"id":113949,"date":"2024-09-03T11:56:59","date_gmt":"2024-09-03T11:56:59","guid":{"rendered":"https:\/\/devcherryroad.com\/cherryroad\/2024\/09\/03\/wachusett-regional-school-district-2\/"},"modified":"2024-09-06T10:22:05","modified_gmt":"2024-09-06T10:22:05","slug":"wachusett-regional-school-district-2","status":"publish","type":"post","link":"https:\/\/devcherryroad.com\/cherryroad\/2024\/09\/03\/wachusett-regional-school-district-2\/","title":{"rendered":"System Upgrade and Application Support for Colorado Department of Human Services (CDHS)"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-6e45420 stk-block-background stk--has-background-overlay\" data-block-id=\"6e45420\"><style>.stk-6e45420{background-color:var(--theme-palette-color-4,#293241) !important;background-image:url(https:\/\/devcherryroad.com\/cherryroad\/wp-content\/uploads\/sites\/27\/2024\/09\/case-study-CDHS.jpg) !important;min-height:300px !important;align-items:center !important;display:flex !important}.stk-6e45420:before{background-color:var(--theme-palette-color-4,#293241) !important;opacity:0.5 !important}.stk-6e45420-column{--stk-columns-spacing:60px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-6e45420-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-96594cb\" data-v=\"4\" data-block-id=\"96594cb\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-96594cb-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-96594cb-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6db0ba7\" id=\"oracle-ebs-upgrade-and-application-support-for-colorado-department-of-human-services\" data-block-id=\"6db0ba7\"><style>.stk-6db0ba7 .stk-block-heading__text{color:var(--theme-palette-color-8,#ffffff) !important}<\/style><h2 class=\"stk-block-heading__text has-text-color has-text-align-center\">Oracle EBS Upgrade and Application Support for Colorado Department of Human Services<\/h2><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-c6451cc\" data-block-id=\"c6451cc\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-c6451cc-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c27bc5c\" data-v=\"4\" data-block-id=\"c27bc5c\"><style>@media screen and (min-width:768px){.stk-c27bc5c{flex:var(--stk-flex-grow,1) 1 66.7% !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c27bc5c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c27bc5c-inner-blocks\">\n<h3 class=\"wp-block-heading\">About the Client<\/h3>\n\n\n\n<p>The Colorado Department of Human Services (CDHS) is the principal department of the Colorado state government that operates the state\u2019s social services. It has its headquarters in\u00c2\u00a0Denver. CDHS supports people and families by connecting them with assistance, resources, and support at every stage of their lives. They serve Coloradans through bold and innovative health and human services.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Client Challenge<\/h5>\n\n\n\n<p>The County Financial Management System (CFMS) was implemented by CDHS in the year 2000 and since then it had undergone minimal upgrades. All the components of this legacy system i.e., application, database and operating system had reached end-of-life and no longer received security updates. The strategic vision of CDHS was to give a facelift to CFMS and make it compatible to the supported versions of all components.<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-5a25c59 stk-block-background\" data-block-id=\"5a25c59\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-5a25c59-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-bc2fcb4\" data-v=\"4\" data-block-id=\"bc2fcb4\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-bc2fcb4-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-bc2fcb4-inner-blocks\">\n<h5 class=\"wp-block-heading\">CherryRoad Solution<\/h5>\n\n\n\n<p>In July 2018, CDHS engaged CherryRoad to provide application modernization, maintenance, and operational support services for CFMS. In 2019, CherryRoad performed a technical assessment of CFMS components and recommended upgrades to vendor-supported versions of Oracle E-Business Suite (EBS) application, Oracle Database, and its Red Hat Enterprise Linux (RHEL) Operating Systems. CherryRoad was chosen to implement this upgrade project. Additionally, we also performed a hardware migration to virtualized servers and implemented SFTP servers and HTTPS\/SSL to secure CFMS user connections.<\/p>\n\n\n\n<p>This project followed a phased approach i.e., 1) Database upgrade; 2) Migration to virtual infrastructure, and 3) Oracle EBS and operating system upgrades.<\/p>\n\n\n\n<p>The production upgrade implementation plan by CherryRoad team was extensive. It contained over 100 steps requiring 72 hours of runtime processing excluding post-upgrade functional and technical configurations. The approved upgrade window was 96 hours. The upgrade was successfully completed according to the implementation plan and all program source files queued during the upgrade were successfully processed within 24 hours of completing the upgrade.<\/p>\n\n\n\n<p>During the pandemic crisis, project progress remained unhindered, as the team leveraged GoToMeeting and MS Teams for stage kick-off and working sessions as well as troubleshooting and demonstrations.<\/p>\n\n\n\n<p>All the upgraded systems successfully went live in May 2021. CherryRoad application support team now takes care of quarterly software patching and update cadence to minimize system vulnerabilities.<\/p>\n\n\n\n<p>Being their application support partner, our focus stays on process improvements such as reporting and reconciliation to connect the dots with heavy customizations.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-47b8096\" id=\"strong-business-outcomes-strong\" data-block-id=\"47b8096\"><h5 class=\"stk-block-heading__text\"><strong>Business Outcomes<\/strong><\/h5><\/div>\n\n\n\n<p>All CFMS hardware\/software components were successfully upgraded to supported versions. The highlight of this upgrade is that CDHS systems are now compliant with Governor\u2019s Office of Information Technology (OIT) Security policies. This policy needs CDHS to run on the supported software having capabilities to do security scans, software monitoring, and establish a regular patching schedule.<\/p>\n\n\n\n<p>This system supports a minimum of 600k incoming General Ledger (G\/L) transactions monthly and an additional 600k incoming and outbound non-G\/L transactions monthly, with the application system uptime of 99.5%.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Share This Story, Choose Your Platform!<\/h4>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-59012b3\" data-block-id=\"59012b3\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-icon-button stk-block-icon-button stk-block stk-c686ebf\" data-block-id=\"c686ebf\"><style>.stk-c686ebf .stk-button{background:#3b5998 !important}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.cherryroad.com%2F2020%2F05%2F05%2Fwachusett-regional-school-district%2F&amp;t=WACHUSETT%20REGIONAL%20SCHOOL%20DISTRICT\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg data-prefix=\"fab\" data-icon=\"facebook-square\" class=\"svg-inline--fa fa-facebook-square fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M400 32H48A48 48 0 0 0 0 80v352a48 48 0 0 0 48 48h137.25V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.27c-30.81 0-40.42 19.12-40.42 38.73V256h68.78l-11 71.69h-57.78V480H400a48 48 0 0 0 48-48V80a48 48 0 0 0-48-48z\"><\/path><\/svg><\/div><\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-button stk-block-icon-button stk-block stk-25bde5c\" data-block-id=\"25bde5c\"><style>.stk-25bde5c .stk-button{background:#00acee !important}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/twitter.com\/share?text=WACHUSETT%20REGIONAL%20SCHOOL%20DISTRICT&amp;url=https%3A%2F%2Fwww.cherryroad.com%2F2020%2F05%2F05%2Fwachusett-regional-school-district%2F\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg data-prefix=\"fab\" data-icon=\"twitter\" class=\"svg-inline--fa fa-twitter fa-w-16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg><\/div><\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-button stk-block-icon-button stk-block stk-62ac316\" data-block-id=\"62ac316\"><style>.stk-62ac316 .stk-button{background:#0e76a8 !important}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=https%3A%2F%2Fwww.cherryroad.com%2F2020%2F05%2F05%2Fwachusett-regional-school-district%2F&amp;title=WACHUSETT%20REGIONAL%20SCHOOL%20DISTRICT&amp;summary=Shark%20UTM%20Remote%20Workplace%20for%20Wachusett%20Regional%20School%20District%20%20%20%20%20%20%20%20%0D%0A%0D%0AAbout%20the%20Client%0D%0A%0D%0AThe%20Wachusett%20Regional%20School%20District%20was%20founded%20in%201955%20and%20is%20comprised%20of%20students%20from%20the%20Massachusetts%20towns%20of%20Holden%2C%20Paxton%2C%20Princeton%2C%20Rutland%2C%20and%20Sterling.%20The%20district%26%2339%3Bs%20central%20office%20is\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg data-prefix=\"fab\" data-icon=\"linkedin-in\" class=\"svg-inline--fa fa-linkedin-in fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3zM447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z\"><\/path><\/svg><\/div><\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d27a220\" data-v=\"4\" data-block-id=\"d27a220\"><style>@media screen and (min-width:768px){.stk-d27a220{flex:var(--stk-flex-grow,1) 1 33.3% !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d27a220-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-d27a220-inner-blocks\">\n<div class=\"wp-block-stackable-testimonial stk-block-testimonial stk-block stk-08f05ec is-style-default\" data-v=\"2\" data-block-id=\"08f05ec\"><div class=\"stk-block-testimonial__content stk-content-align stk-08f05ec-column stk-container stk-08f05ec-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks has-text-align-center stk-08f05ec-inner-blocks\">\n<div class=\"wp-block-stackable-image alignleft stk-block-image has-text-align-left stk-block stk-c14f4d6\" data-block-id=\"c14f4d6\"><style>.stk-c14f4d6{padding-right:138px !important}.stk-c14f4d6 .stk-img-wrapper{height:40px !important}.stk-c14f4d6 .stk-img-wrapper img{object-fit:contain !important}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-113923\" src=\"https:\/\/devcherryroad.com\/cherryroad\/wp-content\/uploads\/sites\/27\/2024\/09\/icon-90.png\" width=\"64\" height=\"48\" \/><\/span><\/figure><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b10bbf9\" data-block-id=\"b10bbf9\"><p class=\"stk-block-text__text\">CFMS, our Oracle Based Accounting System, is one of those systems that we just cannot afford to have broken, with extended downtime, or out of compliance. The volume of transactions is quite impressive and many of the transactions that flow through CFMS quite literally affect the livelihoods of thousands upon thousands of Coloradans. Knowing the system is functional, stable, and compliant is of paramount importance, an arduous task that CherryRoad Technologies has taken on with commendable professionalism and grace. I\u2019ve come to fully trust their decisions, work ethic, and reliability. Their service tends to exceed what I\u2019d expect from a technical software support company.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-224a6a7\" id=\"strong-jason-roberts-strong\" data-block-id=\"224a6a7\"><h3 class=\"stk-block-heading__text\"><strong>Jason Roberts<\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-subtitle stk-block-subtitle stk-block stk-38e8c1c\" data-block-id=\"38e8c1c\"><p class=\"stk-block-subtitle__text stk-subtitle\">CDHS Settlement Accounting Manager<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-3fc273f\" data-block-id=\"3fc273f\"><style>.stk-3fc273f hr.stk-block-divider__hr{background:var(u002du002dtheme-palette-color-2,#A71A2D) !important;height:3px !important;width:70% !important}<\/style><hr class=\"stk-block-divider__hr\" \/><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2e037c1\" id=\"strong-industry-strong\" data-block-id=\"2e037c1\"><style>.stk-2e037c1{margin-bottom:0px !important}<\/style><h5 class=\"stk-block-heading__text\"><strong>Industry<\/strong><\/h5><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f5036eb\" data-block-id=\"f5036eb\"><style>.stk-f5036eb .stk-block-text__text{font-size:22px !important}@media screen and (max-width:1023px){.stk-f5036eb .stk-block-text__text{font-size:22px !important}}<\/style><p class=\"stk-block-text__text\">Public Sector<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-54f4a6a\" id=\"strong-solution-strong\" data-block-id=\"54f4a6a\"><style>.stk-54f4a6a{margin-bottom:0px !important}<\/style><h5 class=\"stk-block-heading__text\"><strong>Solution<\/strong><\/h5><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-17f311d\" data-block-id=\"17f311d\"><style>.stk-17f311d .stk-block-text__text{font-size:22px !important}@media screen and (max-width:1023px){.stk-17f311d .stk-block-text__text{font-size:22px !important}}<\/style><p class=\"stk-block-text__text\">Application Managed Services<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Oracle EBS Upgrade and Application Support for Colorado Department of Human Services About the Client The Colorado Department of Human Services (CDHS) is the principal department of the Colorado state government that operates the state\u2019s social services. It has its headquarters in\u00c2\u00a0Denver. CDHS supports people and families by connecting them with assistance, resources, and support [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"","footnotes":""},"categories":[15,17],"tags":[],"class_list":["post-113949","post","type-post","status-publish","format-standard","hentry","category-client-stories","category-government"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/posts\/113949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/comments?post=113949"}],"version-history":[{"count":2,"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/posts\/113949\/revisions"}],"predecessor-version":[{"id":113950,"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/posts\/113949\/revisions\/113950"}],"wp:attachment":[{"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/media?parent=113949"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/categories?post=113949"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devcherryroad.com\/cherryroad\/wp-json\/wp\/v2\/tags?post=113949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}