Entrusting IT Operations to CherryRoad so you can Focus on the Strategic Projects that Matter Most
Over our 38+ years of working with hundreds of clients, CherryRoad has witnessed continually growing pressure on CIOs to shrink their IT departments while delivering on an increasing number of strategic initiatives.
At the same time, IT organizations are expected to work with limited resources as they provide services that demand greater knowledge. Indeed, the demands on IT to deliver faster, better, and more cost-effective operational services have never been greater.
Having a trusted managed IT services partner that can accomplish your repeatable IT functions with greater economies of scale is the most efficient and effective solution. Whether it is providing application, desktop, or help desk services, supporting business processes, or augmenting your internal staff, CherryRoad can meet your IT operational needs at a moment’s notice.
Find a CherryRoad Managed IT Service That Fits Your Need
Application Support Services
As public sector organizations strive to align their limited IT resources with mission-critical initiatives, many are turning to CherryRoad for expert application support services. With decades of PeopleSoft and Oracle experience, our full life-cycle enterprise application support enables clients to significantly improve IT performance and user efficiencies.
Help Desk Service
With increasing pressure to reduce budgets while maintaining a high service level, many IT organizations are looking for smart outsourcing solutions for their MSP Help Desk and other commodity-type processes. When aligned with the right partner, outsourcing the Help Desk function will improve customer service while reducing costs.
Desktop Support
Many IT organizations outsource their Desktop Support function as one means of maintaining service levels under increasing pressure to reduce spending. CherryRoad provides exceptional Desktop Support as an extension of our 24x7x365 Help Desk service, enabling our clients to lower costs, increase support levels, and ultimately improve their customer service. Our Intellicenter quickly routes incident calls and emails to our Desktop Support team, comprised of exceptional service-minded professionals who efficiently diagnose, resolve, and/or escalate issues.
Training Services
CherryRoad has been serving public sector clients’ PeopleSoft and Oracle training needs for decades. We tailor our proven and flexible methodologies to your enterprise and workforce needs, optimizing learning and adoption of a wide range of back-office business processes and applications. Whether it’s training support for on-site applications, cloud applications, or both, we offer proven, cost-effective options.
Business Process Service
The zeal of cities, counties, states, educational, transportation, and healthcare organizations to do more with less means that they’re relying more on specialized partners like CherryRoad to take over key functions. With our Business Process Services, we help clients maintain, support, and enhance enterprise applications, related back-office business processes, and the underlying application’s architecture.
Strategic Staffing
CherryRoad’s Strategic Staffing Solutions help our public sector and commercial clients proactively and reactively overcome a range of IT resource challenges across the enterprise. With proven technology expertise as well as an extensive and varied network of talent, we have decades of experience enabling organizations to address their staffing needs quickly and effectively.
Why Do You Need CherryRoad?
- Array of services CherryRoad offers end-to-end managed infrastructure services, application services, platform, and DevOps services that deliver measurable business outcomes.
- Experienced staff We provide our clients with quick and easy access to experienced resources from day 1, who follow a distinct methodology to effectively augment or replace repetitive functions.
- Cost saving By leveraging our economies of scale and cost-effective solutions, clients can save money at the same time they free up internal resources to deliver on high-value strategic initiatives with precision focus.
CherryRoad’s BC/DR Assessment also evaluates your organization’s potential upsides for considering Disaster Recovery as a Service (DRaaS), including the extent to which ongoing cost savings combined with improved